Thank you for shopping at Bareilly Manjha Online. We value your trust and strive to provide quality products and a smooth shopping experience. Bareilly Manjha Online is a brand of India Enterprises.

Please read our Return and Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns only in the following cases:

• You received a damaged, defective, or wrong product.
• The issue is reported to us within 48 hours of receiving the order.

To be eligible for a return, your item must be:

• Unused and in the same condition you received it
• In its original packaging
• Accompanied by proof of purchase (invoice or order confirmation)

2. Items Not Eligible for Return

We do not accept returns for:

• Products damaged due to customer mishandling
• Used or altered items
• Customized or special order items
• Orders reported after 48 hours of delivery

3. Return Process

If your return meets the eligibility criteria:

1. Contact us within 48 hours of delivery at:

• Email: bareillymanjhashop@gmail.com
• Phone: +91 9837036882

2. Share:

• Order number
• Reason for return
• Clear images of the product showing the defect or issue

3. Once your request is approved, we will provide return instructions.

Note: Return shipping charges may apply unless the error is on our part.

4. Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 5–7 business days.
• If rejected (e.g. due to product misuse or violation of policy), we will notify you via email or phone.

5. Order Cancellations

Orders can be cancelled before dispatch. If the order has already been shipped, it cannot be cancelled and must follow the return process if eligible.

To cancel your order, please contact us as soon as possible at:

• Email: bareillymanjhashop@gmail.com
• Phone: +91 9837036882

6. Exchange Policy

We currently do not offer direct exchanges. If you wish to receive a replacement item, please return the original (if eligible), and place a new order.

7. Contact Us

For any questions or support related to returns and refunds, please contact:

Bareilly Manjha Online

Email: bareillymanjhashop@gmail.com

Phone: +91 9837036882

Address: Masjid Ek Minar Wali Gali, near Bharat C N G Petrol Pump, Swale Nagar, Bareilly, Uttar Pradesh 243502